Allman Reynolds Ltd Privacy Policy (Incl. Cookie Policy)

The registered office for Allman Reynolds Ltd is 4 Merchants Gate, Merchants Road, Galway.

Allman Reynolds Ltd is committed to protecting the personal data of our clients/customers and we take our data protection responsibilities and legal obligations seriously.

The purpose of this policy is to inform you of the personal data that we might collect and use during our relationship with you and the use we may make of this data. In this policy when we say, “we”, “us” and “our” we are referencing Allman Reynolds Ltd.

 

 

Website Usage Data

We collect and analyse certain statistical information about the use of our website. When you visit our website, the following information is retained about that visit:

Such information is collected on an aggregate basis. None of this information is associated with you as an individual and we do not track individual e-mail addresses, usage of web pages or any other information personally identifying you.  Most information is collected via cookies or other analysis technologies. To learn more about our use of cookies, please see below.

Cookie Policy

Requirement to Provide Data and consequences

Generally, you are not under a statutory or contractual obligation to provide us with any personal data. However, sometimes personal information is required for us to comply with our obligations under applicable law and to provide services to you and, if you do not provide us with the required data, then we may not be in a position to provide you with our services.

Sources of Data

We only collect information from you directly e.g. from your interactions with us by phone, email and letter and/or through our direct involvement with you.

 

Retention

We will not hold your data for longer than is necessary. We will retain your personal data for the duration of your engagement with us and for such a period, after your contract ends as is necessary to comply with our obligations under applicable law and, if relevant, to deal with any claim or dispute that might arise relating to your contract.

Where you do not enter into a contract with us, we will only retain your information for so long as is necessary to comply with our obligations under applicable law and, if relevant, to deal with any claim or dispute that might arise relating to our interactions with you.  It is important that we make you aware that if you invite us to value your property or if you should view, offer or purchase through us we are legally required to retain a record of this for a minimum period of 6 years after the property transaction completes. Each of our communications will contain an opt out or unsubscribe so you are fully in control of how we communicate with you.

Sharing of Personal Data

We may disclose your personal data to third party recipients in connection with the purposes listed below:

Your rights and how to exercise them

Data protection legislation provides you with the right to obtain a copy of your personal data, this is called the right of access.  You also have the right to withdraw consent to us processing your information, at any time, where the processing is based on consent.

Similarly, the legislation also gives you the right* to:

  1. a)    Correct any information relating to you which is incorrect;
  2. b)    delete such Information;
  3. c)    restrict our use of that information;
  4. d)    object to our use of information relating to you; and
  5. e)    request that information relating to you is transferred to another data controller.

* Please note that these rights can be subject to certain restrictions, we are legally obliged to retain records of all viewings and offers made on a property for a minimum of 6 years after the transaction so a request to delete cannot be actioned until that legal timeframe has passed.

 

What personal data do we collect when providing a property service?

We may need you to provide us with personal data to allow us to provide that service, including:

 

How do we safeguard your personal data?

We are committed to taking all reasonable and appropriate steps to protect the personal information we hold from misuse, loss or unauthorised access. We do this by having a range of measures in place. These measures include the ability to deal with suspected data breaches.

Contact us

If you have any questions, comments or requests regarding any aspect of this Privacy Policy, please do not hesitate to contact us by sending an email to sales@allmanreynolds.com.

If you suspect any misuse, loss or unauthorised access to your personal data please contact us on sales@allmanreynolds.com.

 

Allman Reynolds Ltd and Data Protection

How do we use your personal data?

Your personal data may be used by us, our group companies or by third party service providers acting on our behalf for the purposes of:

  1. a)    liaising with you prior to your decision to engage us to provide property services to you or on your behalf;
  2. b)   carrying out estate agency activities on your behalf or in connection with a property which you own or are interested in acquiring, letting or bidding for;
  3. c)    to respond to any questions or queries that you send to us;
  4. d)   carrying out research using aggregated and anonymised data which may be required to analyse trends in the property market in Ireland;
  5. e)   complying with legal obligations imposed on us;
  6. f)     to help prevent and detect fraud or loss;
  7. g)    to provide you with information on other relevant services available to you by our Company

The legal bases on which we collect, process and transfer your information in the manner described above are:

 

Changes to Policy

We may change this Privacy Policy from time to time, to reflect how we are processing your personal information. We will publish the updated version on our website.  If we make any significant changes we will highlight them to you.

Allman Reynolds Estate Agents

Merchants Gate, Merchants Road, Galway City

091 513100

sales@allmanreynolds.com     www.allmanreynolds.com


PSRA: 003465

Privacy Policy